Azzurro Grip

At Akanksha Hardware, we strive to deliver your products swiftly and securely. Below are the key details regarding our shipping process.

Order Processing Time:
Orders are processed within 1–3 business days. You will receive an order confirmation email once your order has been shipped.

Shipping Locations:
We ship to locations both domestically and internationally. Please note that shipping times may vary based on your location.

Shipping Costs:
Shipping costs are calculated based on the weight of the items and your delivery location. The cost will be displayed at checkout.

Estimated Delivery Time:
Domestic orders typically take 5–7 business days to arrive, while international orders may take 10–15 business days. Delays may occur due to customs or unforeseen circumstances.

Tracking Information:
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s status.

Damaged or Lost Shipments:
If your shipment arrives damaged or gets lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue.

Customs and Duties:
For international orders, the customer is responsible for any customs fees, duties, or taxes imposed by their country.

Incorrect Shipping Information:
Please ensure that your shipping details are correct. Akanksha Hardware is not responsible for delays or missed deliveries due to incorrect addresses.

Contact Us:
For any shipping-related queries, reach out to us at 
hardware.akanksha@gmail.com.

At Akanksha Hardware, we aim to ensure complete customer satisfaction. Our Refund Policy outlines the terms under which refunds and returns are processed.

Eligibility for Returns: 
You can return products within 7 days of receipt if they are unused, in original packaging, and accompanied by a proof of purchase.

Non-Returnable Items: 
Custom orders, items on sale, or damaged goods due to customer misuse are not eligible for returns.

Refund Process: 
Once we receive the returned item and inspect it, we will notify you. Approved refunds will be processed back to your original payment method within 7–10 business days.

Exchanges:
If you need an exchange for a different product or size, please contact us within the 7-day window. Exchanges are subject to stock availability.

Return Shipping Costs:
Customers are responsible for return shipping costs unless the product was damaged or defective upon arrival.

Refund Denials:
If the product is found to be ineligible for a refund due to use, damage, or other reasons, we will notify you, and no refund will be issued.

Contact Information:
For return inquiries or to initiate a refund, please reach out to hardware.akanksha@gmail.com.

At Akanksha Hardware, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect:
We collect personal information such as name, contact details, shipping address, and payment information when you make a purchase or contact us.

Use of Personal Information: 
We use your information to process orders, provide customer support, improve our services, and keep you updated about new products or promotions.

Protection of Data:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

Cookies and Tracking:
We use cookies to enhance your browsing experience and for analytics purposes. You can control cookie preferences through your browser settings.

Third-Party Services: 
We may share your data with trusted third parties, such as payment gateways and shipping providers, to complete transactions and deliver products.

Marketing Communications: 
With your consent, we may send you promotional emails. You can opt out of these communications at any time by clicking "unsubscribe."

Your Rights: 
You have the right to access, modify, or request deletion of your personal information. Please contact us to exercise these rights.

Policy Updates: 
We may update this policy from time to time. Any changes will be posted on this page.

Contact Us: 
For any privacy concerns, please contact us at  hardware.akanksha@gmail.com.